01899nam a2200265Ia 4500 272477 20181004021915.0 050109s2005 ilu b 001 0 eng 2004030722 083890890X DLC DLC DLC Z682 .M655 2005 023.9 M667c 22 Montgomery, Jack G. Local 138227 Conflict management for libraries strategies for a positive, productive workplace Jack G. Montgomery and Eleanor I. Cook ; with contributions from Patricia Wagner and Glenda Hubbard. Chicago American Library Association 2005. xii, 207 p. ; 23 cm. Includes bibliographical references and index. When you go to work, you bring more than your lunch from home -- How to identify the actors in the play : all the world's a stage -- The role of unions -- The specter and reality of workplace violence -- The internal candidate -- But she's had such a hard life -- It is obvious we do not matter -- I don't have to listen to this! -- Love in the afternoon -- She's making me feel strange! -- Useless, totally useless! -- Let me do my job! -- What is taking those people so long? -- I've got a great idea for you! -- I'd really like to help Donnie -- This place is a zoo! -- The problem with Eddie -- Totally incompatible? -- Is it really all that important? -- Thou shalt not suffer -- It's happening again -- Developing emotional intelligence : a place to begin -- Planning for, not denial of workplace conflict -- Examining your organizational culture -- Leadership : so much more than management. Library personnel management Local 125878 Conflict management Local 79505 Cook, Eleanor I. Local 80323 Hubbard, Glenda T. Local 112847 Wagner, Patricia Jean. Local 186647 196443 196443 0 0 ddc 0 023_900000000000000_M667C 0 evl 241524 10 10 1 2016-05-27 ALA 44.80 387712 0 023.9 M667c 80000002256884 2017-05-18 00:00:00 r:272477 6