TY - BOOK AU - Chapman,Elwood N. AU - O'Neil,Sharon Lund TI - Leadership: essential steps every manager needs to know SN - 0130100196 AV - HD57.7 .C47 2000 U1 - 658.4092 21 PY - 2000/// CY - Upper Saddle River, NJ PB - Prentice Hall KW - Leadership N1 - Includes index ER -