TY - BOOK AU - Walker,John R. ED - Educational Foundation National Restaurant Association ED - ProMgmt. Program TI - The restaurant: from concept to operation : student workbook SN - 0471708674 (pbk.) U1 - 647.95068 PY - 2005/// CY - Hoboken, N.J. PB - John Wiley KW - Restaurant management KW - Local KW - New business enterprises KW - Food service management N1 - At head of title: ProMgmt; This student workbook is designed to be used with the textbook The Restaurant : from concept to operation, 4th ed., by John R. Walker and Donald E. Lundberg; Introduction -- Kinds and characteristics of restaurants and their owners -- Concept, location, and design -- Restaurant business and marketing plans -- Financing and leasing -- Legal and tax matters -- The menu -- Bar and beverages -- Food purchasing -- Planning and equipping the kitchen -- Restaurant operations and control -- Organization, recruiting, and staffing -- Employee training and development -- Service and customer relations -- Restaurant technology -- Practice test -- Answer key ER -