TY - BOOK AU - Hartline,Michael D. AU - Bejou,David TI - Internal relationship management: linking human resources to marketing performance SN - 0789024608 (hard cover : alk. paper) AV - HF5415.13 .I579 2004 U1 - 658.8 22 PY - 2004/// CY - Binghamton, NY PB - Best Business Books KW - Marketing KW - Management KW - Local KW - Employee motivation KW - Job satisfaction KW - Organizational commitment KW - Personnel management N1 - "Co-published simultaneously as Journal of relationship marketing, volume 3, numbers 2/3 2004."; Includes bibliographical references and index ER -