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  <titleInfo>
    <title>Internal relationship management</title>
    <subTitle>linking human resources to marketing performance</subTitle>
  </titleInfo>
  <name type="personal">
    <namePart>Hartline, Michael D.</namePart>
  </name>
  <name type="personal">
    <namePart>Bejou, David.</namePart>
  </name>
  <typeOfResource>text</typeOfResource>
  <genre authority="marc">bibliography</genre>
  <originInfo>
    <place>
      <placeTerm type="code" authority="marccountry">nyu</placeTerm>
    </place>
    <place>
      <placeTerm type="text">Binghamton, NY</placeTerm>
    </place>
    <publisher>Best Business Books</publisher>
    <dateIssued>c2004</dateIssued>
    <dateIssued encoding="marc">2004</dateIssued>
    <issuance>monographic</issuance>
  </originInfo>
  <language>
    <languageTerm authority="iso639-2b" type="code">eng</languageTerm>
  </language>
  <physicalDescription>
    <form authority="marcform">print</form>
    <extent>110 p. ill. 23 cm.</extent>
  </physicalDescription>
  <note type="statement of responsibility">Michael D. Hartline, David Bejou, editors.</note>
  <note>"Co-published simultaneously as Journal of relationship marketing, volume 3, numbers 2/3 2004."</note>
  <note>Includes bibliographical references and index.</note>
  <subject authority="lcsh">
    <topic>Marketing</topic>
    <topic>Management</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Employee motivation</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Job satisfaction</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Organizational commitment</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Marketing</topic>
    <topic>Personnel management</topic>
  </subject>
  <classification authority="lcc">HF5415.13 .I579 2004</classification>
  <classification authority="ddc" edition="22">658.8 I6121</classification>
  <identifier type="isbn">0789024608 (hard cover : alk. paper)</identifier>
  <identifier type="isbn">0789024616 (soft cover : alk. paper)</identifier>
  <identifier type="lccn">2004015938</identifier>
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    <recordCreationDate encoding="marc">040708</recordCreationDate>
    <recordChangeDate encoding="iso8601">20160527194359.0</recordChangeDate>
    <recordIdentifier source="OCoLC">271123</recordIdentifier>
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