Internal relationship management linking human resources to marketing performance Michael D. Hartline, David Bejou, editors. - Binghamton, NY Best Business Books c2004. - 110 p. ill. 23 cm.

"Co-published simultaneously as Journal of relationship marketing, volume 3, numbers 2/3 2004."

Includes bibliographical references and index.

0789024608 (hard cover : alk. paper) 0789024616 (soft cover : alk. paper)

2004015938


Marketing--Management.
Employee motivation
Job satisfaction
Organizational commitment
Marketing--Personnel management.

HF5415.13 / .I579 2004

658.8 / I6121