TY - BOOK AU - Evans,James R. AU - Lindsay,William M. TI - Administración y control de la calidad SN - 9687529679 AV - TS156 .E93 1999 U1 - 658.562 21 PY - 1999/// CY - México PB - International Thomson Editores KW - Quality control KW - Quality assurance KW - Total quality management N1 - Includes bibliographical references and index ER -