Quality management tools and methods for improvement
Howard Gitlow, Alan Oppenheim, Rosa Oppenheim.
- 2nd ed.
- Burr Ridge, Ill. Irwin c1995.
- xix, 508 p. ill 25 cm.
- Irwin series in statistics .
Rev. ed. of: Tools and methods for the improvement of quality / Howard Gitlow ... [et al.]. 1989.
Includes bibliographical references (p. 501-503) and index.