TY  - BOOK
AU  - Jaksec,Charles M.
TI  - The difficult parent: an educator's guide to handling aggressive behavior
SN  - 076198898X (alk. paper)
AV  - LC226 .J35 2005
U1  - 371.103 22
PY  - 2005///
CY  - Thousand Oaks, Calif.
PB  - Corwin Press
KW  - Parent- teacher relationships
KW  - Handbooks, manuals, etc
KW  - Local
KW  - Communication in education
KW  - Aggressiveness
KW  - Prevention
N1  - Includes bibliographical references and index; A genuine concern for school personnel -- The reactive nature of education -- Confrontational parents and your colleagues -- The RAID approach -- RAID step one : recognizing the potential for a volatile encounter -- RAID step two : assessing your ability to emotionally handle the situation -- RAID step three : identifying your advantages -- RAID step four : diffusing anger during initial approach and greeting -- Putting the RAID approach to work -- The worst-case scenario-- and after -- Four great questions -- Resource A : traumatic stress reactions questionnaire
UR  - http://www.loc.gov/catdir/toc/ecip0416/2004007965.html
ER  -