TY  - BOOK
AU  - Axelrod,Alan
AU  - Holtje,James
TI  - 201 ways to deal with difficult people
T2  - A quick-tip survival guide
SN  - 0070062188 (pbk.)
AV  - HF5549.5.E42 A95 1997
U1  - 650.13 21
PY  - 1997///
CY  - New York, NY
PB  - McGraw-Hill
KW  - Problem employees
KW  - Local
KW  - Conflict Psychology
KW  - Communication
KW  - Interpersonal relations
UR  - http://www.loc.gov/catdir/description/mh023/97178475.html
UR  - http://lcweb.loc.gov/catdir/toc/97-178475.html
ER  -