201 ways to deal with difficult people
Two hundred and one ways to deal with difficult people. Deal with difficult people
Alan Axelrod and Jim Holtje.
- New York, NY McGraw-Hill c1997.
- 150 p. 18 cm.
- A quick-tip survival guide .
0070062188 (pbk.)
97178475
Problem employees. Conflict Psychology Communication Interpersonal relations