Fulton-Calkins, Patsy creator Hanks, Joanna D. text xxu Cincinnati, OH South-Western Pub. Co. c2000 2000 4th ed. monographic eng ix, 146 p. ill. 28 cm. specialized Patsy J. Fulton, Joanna D. Hanks. Includes index. Office practice Secretaries 0538722134 FEA 010820 20200221152113.0 266863