Fulton-Calkins, Patsy Procedures for the office professional: applications workbook Patsy J. Fulton, Joanna D. Hanks. - 4th ed. - Cincinnati, OH South-Western Pub. Co. c2000. - ix, 146 p. ill. 28 cm. Includes index. ISBN: 0538722134 Subjects--Topical Terms: Office practiceSecretaries