@book{191422,
	author = {Rugala, Eugene A. and National Center for the Analysis of Violent Crime U.S.},
	title = {Workplace violence},
	publisher = {Critical Incident Response Group, National Center for the Analysis of Violent Crime, FBI Academy},
	year = {[2003?]},
	address = {Quantico, Va.},
	note = {Shipping list no.: 2004-0092-P.},
	url = {http://purl.access.gpo.gov/GPO/LPS53090}
}