@book{191388,
	author = {Caffarella, Rosemary S.},
	title = {Planning programs for adult learners},
	publisher = {Jossey-Bass},
	year = {2002.},
	address = {San Francisco},
	edition = {2nd ed.},
	url = {http://www.loc.gov/catdir/description/wiley035/2001046201.html}
}