Merriam-Webster's guide to business correspondence. 
 Business correspondence 

 - 2nd ed. 
 - Springfield, Mass.  Merriam-Webster  c1996. 
 - vii, 384 p.  ill.  25 cm.  +1 computer disk (3 1/2 in.) 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><br/>System requirements: IBM compatible PC. 
<br/><br/><label>ISBN: </label>0877792313 
<br/><br/><label>LCCN: </label>96025165  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Commercial correspondence<br/>English language--Business English.<br/>Letter writing