TY  - BOOK
AU  - Mill,Robert Christie
TI  - Restaurant management: customers, operations, and employees
SN  - 0132017741
AV  - TX911.3.M24 M55 1998
U1  - 647.95068 21
PY  - 1998///
CY  - Upper Saddle River, N.J.
PB  - Prentice Hall
KW  - Restaurant management
KW  - Local
N1  - Includes bibliographical references and index; Understanding the customer -- Developing a marketing plan -- Promoting the operation -- Pricing and designing the menu -- Delivering high-quality service -- The physical facility -- Food and beverage: from supplier to customer -- Kitchen equipment and interiors: selection, maintenance, and energy management -- Sanitation and food safety -- Controlling costs -- Employee selection -- Training and development -- Motivating the employee -- Restaurant manager 2000
ER  -