TY - BOOK AU - Kasavana, Michael L. AU - Brooks,Richard M. TI - Managing Front Office Operations SN - 0866122257 AV - TX911.3 .M27 K385 2001 PY - 2001/// CY - East Lansing, MI PB - EIAHMA KW - Hotel management KW - Local N1 - Includes bibliographical references and index ER -