Kasavana, Michael L. Managing Front Office Operations Michael L. Kasavana - 6th ed. - East Lansing, MI EIAHMA 2001. - xvi, 601 p. ill. 23 cm. Includes bibliographical references and index. ISBN: 0866122257 66.95 Subjects--Topical Terms: Hotel management LC Class. No.: TX911.3 / .M27 K385 2001