@book{189937,
	author = {Miller, Jack E. and Porter, Mary.},
	title = {Supervision in the hospitality industry},
	publisher = {Wiley},
	year = {c1998.},
	address = {New York},
	edition = {3rd ed.},
	url = {http://www.loc.gov/catdir/toc/onix02/98002774.html}
}