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  <titleInfo>
    <title>Atención al cliente en hostelería</title>
  </titleInfo>
  <titleInfo type="uniform">
    <title>Welcome to hospitality. Spanish</title>
  </titleInfo>
  <name type="personal">
    <namePart>Chon, K. S.</namePart>
    <role>
      <roleTerm authority="marcrelator" type="text">creator</roleTerm>
    </role>
  </name>
  <name type="personal">
    <namePart>Sparrowe, Raymond T.</namePart>
    <namePart type="date">1949-</namePart>
  </name>
  <name type="personal">
    <namePart>Ribagorda Serrano, Miguel.</namePart>
  </name>
  <typeOfResource>text</typeOfResource>
  <genre authority="marc">bibliography</genre>
  <originInfo>
    <place>
      <placeTerm type="code" authority="marccountry">sp</placeTerm>
    </place>
    <place>
      <placeTerm type="text">Madrid</placeTerm>
    </place>
    <publisher>Paraninfo</publisher>
    <publisher>Thomson Learning</publisher>
    <dateIssued>c2001</dateIssued>
    <dateIssued encoding="marc">2001</dateIssued>
    <issuance>monographic</issuance>
  </originInfo>
  <language>
    <languageTerm authority="iso639-2b" type="code">spa</languageTerm>
  </language>
  <language objectPart="translation">
    <languageTerm authority="iso639-2b" type="code">eng</languageTerm>
  </language>
  <physicalDescription>
    <form authority="marcform">print</form>
    <extent>xxii, 543 p. ill., charts, map 24 cm.</extent>
  </physicalDescription>
  <abstract>Professional advice for the hotel and restaurant industries, such as dealing with organized trips, tourism, conventions, casinos and catering. Provides current information and professional and business opportunities in these rapidly growth areas.</abstract>
  <tableOfContents>Bienvenidos a la industria de la hospitalidad -- Viajes y turismo : socios de la hospitalidad -- Temas globales y hospitalidad -- Dinámica de la industria del alojamiento -- Desarrollo del hotel -- Explotación y funcionamiento del hotel -- Conceptos modernos del servicio de restaurante -- Artes culinarias y explotación de los servicios de comidas -- Las bebidas -- Únicamente negocios -- Las actividades de ocio y la hospitalidad -- Mirando al futuro -- Forjando el éxito.</tableOfContents>
  <note type="statement of responsibility">Kye-Sung (Kaye) Chon, Raymond T. Sparrowe ; revisor técnico de la colección, Miguel Ribagorda Serrano ; [traducido por Santiago Díaz-H Sepúlveda, Pilar Tascón Aznar].</note>
  <note>Translation of: Welcome to hospitality.</note>
  <note>Includes bibliographical references and index.</note>
  <subject authority="lcsh">
    <topic>Hospitality industry</topic>
  </subject>
  <identifier type="isbn">8428327572 (edición española)</identifier>
  <identifier type="isbn">0766808505 (edición USA)</identifier>
  <recordInfo>
    <recordContentSource authority="marcorg">JED</recordContentSource>
    <recordCreationDate encoding="marc">021202</recordCreationDate>
    <recordChangeDate encoding="iso8601">20160527192843.0</recordChangeDate>
    <recordIdentifier source="OCoLC">263053</recordIdentifier>
  </recordInfo>
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