TY - BOOK AU - Cram,Carol M. TI - E-commerce concepts: illustrated introductory T2 - Illustrated series SN - 0619018186 PY - 2001/// CY - Boston, MA PB - Course Technology KW - Electronic commerce KW - Local N1 - "Instructions for downloading the project files from the World Wide Web": p. [3] of cover; "Project files list": p. 236-237; Includes bibliographical references (p. 233) and index ER -