TY - BOOK AU - Bechtell,Michele L. TI - The management compass: steering the corporation using hoshin planning T2 - American management briefing SN - 0814423582 AV - HD62.15 .B428 1995 PY - 1995/// CY - New York PB - American Management Association KW - Total quality management KW - Strategic planning KW - Local KW - Business planning ER -