01574nam a2200289Ia 4500 262224 OCoLC 20230519142900.0 030502s2003 ilu 000 0 eng 2003010087 0838908608 (pbk.) 34.20 DLC DLC PUXA ev Z674.75.I58 J87 2003 025.5/24 21 21 025.524 J958h Jurewicz, Lynn. Local 118644 High tech, high touch library customer service through technology by Lynn Jurewicz and Todd Cutler. Chicago American Library Association 2003. viii, 142 p. ill. 25 cm. Libraries on the Internet : rationale and issues -- What libraries can learn from business -- An automatic e-mail notification system -- Dynamic Web-based event calendar with signup system -- Online meeting room reservations -- Portals, gateways & directories -- Local history : online obituaries, photographs, and local newspaper articles -- Online summer reading registration, tracking, and statistics -- Providing online access to users without a library card -- Standalone services : bookmarklets, proxy servers, and electronic reference -- Marketing Web-based library services. Libraries and the Internet. Local 125789 Library Web sites Local 125901 Customer services Technological innovations. Local 83493 Public services (Libraries) Technological innovations. 154944 Cutler, Todd. Local 83509 188855 188855 0 0 ddc 0 025_524000000000000_J958H 0 evci 183565 10 10 1 2016-05-27 American Library Association 34.20 370015 0 025.524 J958h 80000002156654 2017-05-18 00:00:00 r:262224 6