Jurewicz, Lynn. <br/><br/>
High tech, high touch  library customer service through technology 
by Lynn Jurewicz and Todd Cutler. 
 - Chicago  American Library Association  2003. 
 - viii, 142 p.  ill.  25 cm. 
<br/><br/>Libraries on the Internet : rationale and issues -- What libraries can learn from business -- An automatic e-mail notification system -- Dynamic Web-based event calendar with signup system -- Online meeting room reservations -- Portals, gateways & directories -- Local history : online obituaries, photographs, and local newspaper articles -- Online summer reading registration, tracking, and statistics -- Providing online access to users without a library card -- Standalone services : bookmarklets, proxy servers, and electronic reference -- Marketing Web-based library services. 
<br/><br/><label>ISBN: </label>0838908608 (pbk.)  34.20 
<br/><br/><label>LCCN: </label>2003010087 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Libraries and the Internet.<br/>Library Web sites<br/>Customer services--Technological innovations.<br/>Public services (Libraries)--Technological innovations.
<br/><br/><label>LC Class. No.: </label>Z674.75.I58  / J87 2003 
<br/><br/><label>Dewey Class. No.: </label>025.5/24