TY - BOOK AU - Katz,William A. TI - New technologies and reference services SN - 0789011808 (p. 4 of cover : acid-free paper) AV - Z711 .N46 2000 U1 - 025.52 21 PY - 2000/// CY - New York PB - Haworth Information Press KW - Bibliothèques KW - États-Unis KW - Fonds spéciaux KW - Ouvrages de référence électroniques KW - Local KW - Services de référence électroniques KW - Bibliothèques universitaires KW - Services de référence KW - Multimédia dans les bibliothèques KW - Libraries KW - United States KW - Special collections KW - Electronic reference sources KW - Electronic reference services Libraries KW - Academic libraries KW - Reference services KW - Multimedia library services KW - Reference services (Libraries) N1 - "Co-published simultaneously as The reference librarian, number 71, 2000."; Includes bibliographical references and index ER -