Laughlin, Sara <br/><br/>
The library's continuous improvement fieldbook  29 ready-to-use tools 
Sara Laughlin, Denise Sisco Shockley, Ray Wilson. 
 - Chicago  American Library Association  2003. 
 - ix, 133 p.  ill.  28 cm. 
<br/><br/>Includes bibliographical references. 
<br/><br/><label>ISBN: </label>0838908594 
<br/><br/><label>LCCN: </label>2003010432 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Library Administration--Handbooks, manuals, etc.<br/>Total quality management--United States.--Case studies.<br/>Library Administration--United States.--Case studies.<br/>Total quality management--Handbooks, manuals, etc.
<br/><br/><label>LC Class. No.: </label>Z678  / .L34 2003 
<br/><br/><label>Dewey Class. No.: </label>025.1