@book{188218,
	author = {Himstreet, William C. and Baty, Wayne Murlin.},
	title = {Business communications},
	publisher = {PWS-KENT Publ.},
	year = {1990.},
	series = {Wadsworth series in business education},
	address = {Belmont, Calif.},
	edition = {9th ed.}
}