TY  - BOOK
AU  - Katz,William A.
TI  - Introduction to reference work
SN  - 0072441070
U1  - 025.552 21
PY  - 2002///
CY  - Boston, London
PB  - McGraw-Hill
KW  - Reference books
KW  - Bibliography
KW  - Local
KW  - Reference services (Libraries)
N1  - Includes bibliographical references and index; v.1. Basic information service. -- v.2. Reference services and reference processes
ER  -