Vol. 1 Basic information services Katz, William A. creator text bibliography enk Boston London McGraw-Hill c2002 2002 8th ed. monographic eng

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xvii, 504 p. 24 cm. v.1. Basic information service. -- v.2. Reference services and reference processes. William A. Katz. Includes bibliographical references and index. Reference books Bibliography Reference services (Libraries) 025.552 K19i8 0072441070 UKM 020930 20181009022714.0 261061