Katz, William A. <br/><br/>
Introduction to reference work.  Vol. 1  Basic information services 
William A. Katz. 
 - 8th ed. 
 - Boston  London  McGraw-Hill  c2002. 
 - xvii, 504 p.  24 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>v.1. Basic information service. -- v.2. Reference services and reference processes. 
<br/><br/><label>ISBN: </label>0072441070 
<br/><br/><label>Nat. Bib. No.: </label>GBA2-65495 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Reference books--Bibliography.<br/>Reference services (Libraries)
<br/><br/><label>Dewey Class. No.: </label>025.552  / K19i8