The visible librarian asserting your value with marketing and advocacy
Judith A. Siess.
- Chicago American Library Association 2003.
- xvi, 154 p. ; 23 cm.
Includes bibliographical references (p. 123-146) and index.
The primacy of customer service and other basics -- Doing the groundwork : marketing -- Publicity : the tangibles -- Public relations : the personal touch -- Advocacy : putting it all together.
0838908489
2003001922
Libraries--Public relations Libraries and readers Advertising--Libraries. Libraries--Marketing.