@book{186099,
	author = {Kavanaugh, Raphael R. and Ninemeier, Jack D.},
	title = {Hospitality supervision},
	publisher = {Educational Institute of the American Hotel & Motel Association},
	year = {c1991.},
	address = {East Lansing, Mich.},
	edition = {2nd ed.},
	note = {Includes index.}
}