@book{185820,
	author = {Wert, Robert C. and American Bar Association.},
	title = {Law office policy & procedures manual},
	publisher = {American Bar Association, Section of Law Practice Management},
	year = {c2000.},
	address = {Chicago, Ill.},
	edition = {4th ed. updated and rev.},
	note = {Rev. ed. of: Law office staff manual. 1992.}
}