Human resource management in public service paradoxes, processes, and problems
Evan M. Berman ... [ et al.].
- Thousand Oaks, Calif. Sage Publications c2001.
- xxi, 386 p. 25 cm.
Includes bibliographical references and index.
Public service heritage : context, continuity and change -- Legal rights and responsibilities : doing the right thing right -- Recruitment : from passive posting to head-hunting -- Selection : from civil service commissions to decentralized decision making -- Position management : judicious plan or jigsaw puzzle? -- Compensation : vital, visible, and vicious -- Family-friendly policies : fashionable, flexible, and fickle -- Training and development : creating learning organizations -- Appraisal : a process in search of a technique -- Unions and the government : protectors, partners, and punishers --Quality and productivity management in the 21st century : continuous improvement.