@book{183849,
	author = {Singer, Linda R. and Tausent, Paloma},
	title = {Resolución de conflictos},
	publisher = {Paidós, Ibérica},
	year = {1996.},
	series = {Paidos Mediacion},
	address = {Barcelona},
	note = {Título original: Settling disputes. Conflict resolution in business, families, and the legal system.}
}