TY  - BOOK
AU  - Keen,Peter
TI  - The eProcess Edge: creating customer value and business wealth in the internet era
SN  - 0072126264
AV  - HD30.28 .K44 2000
U1  - 658.84 
PY  - 2000///
CY  - New York
PB  - McGraw-Hill
KW  - Business planning
KW  - Local
KW  - Electronic commerce
N1  - Includes bibliographical references (p. [285]-287) and index
ER  -