@book{182453,
	author = {Dennis, Lloyd B. and Public Relations Society of America.},
	title = {Practical public affairs in an era of change},
	publisher = {Public Relations Society of America},
	year = {c1996.},
	address = {[New York, N.Y.]},
	note = {"Practical public affairs is sponsored entirely by the Public Relations Society of America"--Introd.}
}