TY  - BOOK
AU  - Sewell,Carl
AU  - Brown,Paul B.
TI  - Clientes para siempre
SN  - 9701002784 (pbk.)
PY  - 1994///
CY  - Mexico
PB  - McGraw-Hill
KW  - Customer service
KW  - Local
KW  - Automobile dealers
KW  - United States
KW  - Automobile industry and trade
KW  - Customer services
N1  - Translation of: Customers for life
ER  -