Sewell, Carl. <br/><br/>
Clientes para siempre 
Carl Sewell. 
 - Mexico  McGraw-Hill  c1994. 
 - xxiii, 205 p.  24 cm. 
<br/><br/> Translation of: Customers for life. 
<br/><br/><label>ISBN: </label>9701002784 (pbk.)  34.95 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer service<br/>Automobile dealers--United States.<br/>Automobile industry and trade--Customer services--United States.