Alexander, Alberto G. Manual para documentar sistemas de calidad Alberto G. Alexander Servat, revisión técnica Guillermo Haaz Díaz - 1a ed. - México Pearson ; Prentice Hall Hispanoamericana, S.A. 1999. - 357 p. ill. 23 cm. Includes bibliographical references and index. ISBN: 9701701852 30.00 Subjects--Topical Terms: Quality control--Standards.Industrial organizationQuality assurance--Standards.Quality control--Management.