Cassell, Kay Ann

Developing reference collections and services in an electronic age a how-to-do-it manual for librarians Kay Ann Cassell. - New York Neal-Schuman Publishers c1999. - x, 138 p. 28 cm. - How-to-do-it manuals for librarians no. 95 .

Includes bibliographical references (p. 125-131) and index.

Introduction -- The changing face of reference collections -- Changing reference service patterns and models -- User and staff education needs -- Planning for the future -- Bibliography -- Reference resources cited -- Index -- About the author.

155570364X (alk. paper) 1555703631

99048521

GBA0-26281


Electronic reference services Libraries--United States.
Libraries--Special collections--Electronic reference sources.--United States
Electronic reference services Libraries--United States.
Libraries--Special collections--Electronic reference sources.--United States

Z711.45 / .C37 1999

025.5/24

Z665 / .H68 no. 95