Digital reference service in the new millennium  planning, management, and evaluation 
edited by R. David Lankes, John W. Collins III, Abby S. Kasowitz. 
 - New York  Neal-Schuman Publishers  c2000. 
 - xx, 246 p.  ill.  23 cm. 
 - The new library series  no. 6 .
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>1555703844 (alk. paper) 
<br/><br/><label>LCCN: </label>00056235  
<br/><br/><label>Nat. Bib. No.: </label>GBA1-23712 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Electronic reference services Libraries--Planning.--United States<br/>Library Automation--United States.<br/>Library Services--trends--United States.<br/>Library Services--standards--United States.<br/>Library Services--organization & administration--United States.<br/>Electronic reference services Libraries--Evaluation.--United States<br/>Electronic reference services Libraries--Management.--United States
<br/><br/><label>LC Class. No.: </label>Z711.45  / .D54 2000 
<br/><br/><label>Dewey Class. No.: </label>025.524  / D574 
<br/><br/><label>National Agricultural Library Call No.: </label>Z711.45  / .D54 2000