TY  - BOOK
AU  - Tennant,Geoff
TI  - Six Sigma: SPC and TQM In Manufacturing and Services
SN  - 0566083744
AV  - TS 156 .T45 2001
U1  - 658.562 
PY  - 2001///
CY  - Burlington, VT
PB  - Ashgate Publisher
KW  - Quality control
KW  - Statistical methods
KW  - Total quality management
KW  - Production management
KW  - Local
KW  - Customer services
N1  - Includes index
ER  -