Tennant, Geoff
Six Sigma: SPC and TQM In Manufacturing and Services
Geoff Tennant.
- Burlington, VT Ashgate Publisher 2001.
- xiii, 140 p. 25 cm.
Includes index.
0566083744
Quality control--Statistical methods.
Total quality management
Production management--Statistical methods.
Customer services--Quality control--Statistical methods.
TS 156 / .T45 2001
658.562 / T296s 2001