Tennant, Geoff

Six Sigma: SPC and TQM In Manufacturing and Services Geoff Tennant. - Burlington, VT Ashgate Publisher 2001. - xiii, 140 p. 25 cm.

Includes index.

0566083744


Quality control--Statistical methods.
Total quality management
Production management--Statistical methods.
Customer services--Quality control--Statistical methods.

TS 156 / .T45 2001

658.562 / T296s 2001