TY  - BOOK
AU  - Axelrod,Alan
AU  - Holtje,Jim
TI  - 201 maneras de decir no con firmeza y sin enojo
SN  - 0-07-006219-6
U1  - 158.2 21
PY  - 1999///
CY  - México, D.F.
PB  - McGraw-Hill
KW  - Assertiveness (Psychology)
KW  - Local
KW  - Interpersonal communication
KW  - Problems, exercises, etc
N1  - Translation of: 201 way to say no gracefully and effectively
ER  -