TY - BOOK AU - Anderson,James C. AU - Narus,James A. TI - Business market management: understanding, creating, and delivering value SN - 0135226570 (alk paper) : AV - HF 5415.1263 .A53 1999 PY - 1999/// CY - Upper Saddle River, NJ PB - Prentice-Hall, Inc. KW - Industrial marketing KW - Local N1 - Includes bibliographical references and index ER -