TY  - BOOK
AU  - Davidoff,Donald M.
TI  - Contact: customer service in the hospitality and tourism industry
SN  - 0138089167 :
AV  - TX911.3 .C8 D38 1994
PY  - 1994///
CY  - Englewood Cliffs, New Jersey
PB  - Prentice Hall Career and Technology
KW  - Hospitality industry
KW  - Customer services
KW  - Local
KW  - Tourist trade
N1  - Includes bibliographical references and index
ER  -