Davidoff, Donald M. <br/><br/>
Contact  customer service in the hospitality and tourism industry 
Donald M. Davidoff. 
 - Englewood Cliffs, New Jersey  Prentice Hall Career and Technology  1994. 
 - xv, 264 p.  ill. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>0138089167 : 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hospitality industry--Customer services<br/>Tourist trade--Customer services
<br/><br/><label>LC Class. No.: </label>TX911.3  / .C8 D38 1994