00643nam a2200205Ia 4500 249106 20160527185528.0 950641260X Mayaguez HF5415.3 .D8818 1998 658.8 D976a E Dutka, Alan. Local 89470 Manual de AMA para la satisfacción del cliente Alan Dutka. Buenos Aires Granica 1998. 279 p. Includes bibliographical references and index. Consumer--Research. Local 79987 Consumer satisfaction--Research. Local 79986 178929 178929 0 0 lc 0 HF_5415_300000000000000__D8818_1998 0 mbl 88254 12 12 20 2016-05-27 Gaviota 32.95 345233 0 HF5415.3 .D8818 1998 50000002169901 2016-05-27 00:00:00 r:249106 6